The ways AEM Forms is licensed and run. The Cloud Service is the current offering; AEM 6.5 Forms remains for on-premise and Adobe Managed Services customers and for capabilities not in the cloud.
Last checked 2026-09-29
CX Enterprise atlas / Brand Visibility | Content management
ProductGenerally available
Brand VisibilityContent management
Also known as AEM Forms
The forms and document application of Adobe Experience Manager. Teams build responsive data-capture forms (Adaptive Forms, Edge Delivery Services forms, headless forms), connect them to back-end data and workflows, collect e-signatures, and generate personalized correspondence and PDF documents on demand or in batches. Runs as AEM Forms as a Cloud Service or on AEM 6.5 (on-premise or Adobe Managed Services).
The ways AEM Forms is licensed and run. The Cloud Service is the current offering; AEM 6.5 Forms remains for on-premise and Adobe Managed Services customers and for capabilities not in the cloud.
Last checked 2026-09-29
Also known as Forms as a Cloud Service, Adobe Experience Manager Forms as a Cloud Service
Cloud-native AEM Forms on AEM as a Cloud Service: auto-scaling author and publish tiers, a separately scaled Document of Record service, built-in CDN, and Cloud Manager pipelines. It stores no submitted data in AEM; data goes straight to configured data stores.
Built on: Experience Manager as a Cloud Service
Last checked 2026-09-29
Adding the Forms solution to an AEM as a Cloud Service program and environment, and developing custom components, themes, workflows and templates against the AEM SDK before deploying through Cloud Manager.
Last checked 2026-09-29
Also known as AEM Forms as a Cloud Service migration utility
Tool that prepares Adaptive Forms, themes, templates and cloud configurations from AEM 6.4 or 6.5 Forms on OSGi for the Cloud Service, converting code-editor rules into custom functions.
Last checked 2026-09-29
Programme through which customers request access to Forms innovations before general availability, such as Conversational Forms, the Forms Scaffolder CLI and new Communications APIs.
Last checked 2026-09-29
Also known as AEM Forms 6.5, AEM 6.5 LTS Forms
AEM Forms add-on for AEM 6.5 and AEM 6.5 LTS, deployed on-premise or on Adobe Managed Services. It keeps capabilities the Cloud Service lacks, such as HTML5 rendering of XDP forms, Forms Workspace, document security and the full JEE document services.
Last checked 2026-09-29
The OSGi-based AEM Forms stack: Adaptive Forms, Interactive Communications, forms-centric workflows on OSGi and document services, installed as an add-on package on AEM.
Last checked 2026-09-29
The JEE application-server stack of AEM Forms that adds Process Management, Workbench, the Document Security server, PDF Generator and Forms Workspace on top of the OSGi capabilities.
Last checked 2026-09-29
Eclipse-based developer environment for designing and deploying JEE process (orchestration) applications that call Forms document services.
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HTML task-management interface for JEE process participants to start processes, fill forms and work on to-do lists, with a mobile AEM Forms app for offline data capture.
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Also known as AEM Forms Document Security
Policy-based protection of PDF and Microsoft Office documents: confidentiality settings, encryption, dynamic policy changes after distribution and access revocation.
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Predefined, custom and ad-hoc reports on AEM Forms JEE process instances.
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How forms react to input, validate it, fetch data and protect themselves from abuse.
Last checked 2026-09-29
Also known as Adaptive Forms rule editor, Visual rule editor
No-code editor for event-driven rules that show, hide, enable, validate, calculate, navigate and call services. The Cloud Service offers the visual editor only; a code editor exists on 6.5.
Last checked 2026-09-29
JavaScript functions, including asynchronous ones, that extend what rules can do.
Last checked 2026-09-29
Also known as API Integration Tool
Calling REST APIs and Form Data Model services from rules (Invoke Service) to fill fields, populate drop-downs such as cascading lists, and validate against external systems.
Last checked 2026-09-29
Populates form fields from back-end systems, a Form Data Model or a custom service before the user starts, so known data is not re-entered.
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Bot protection with Google reCAPTCHA (including Enterprise), hCaptcha or Cloudflare Turnstile.
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Server-side hook that passes uploaded attachments to a virus scanner or custom validator before they are stored, configurable per form. Early access.
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Connections between forms and systems of record, used for prefill, lookups and submission.
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Also known as FDM, AEM Forms Form Data Model
A model of business entities and services drawn from one or more data sources, with a visual editor for relationships. Forms, Interactive Communications and workflows use it to read and write back-end data.
Last checked 2026-09-29
Back ends a Form Data Model can connect to: relational databases over JDBC (including Azure SQL), RESTful services described with OpenAPI 2.0 or 3.0, SOAP web services, OData services, Microsoft Dynamics 365, Salesforce and the AEM user profile.
Last checked 2026-09-29
Cloud service configuration that exposes Dynamics 365 entities to a Form Data Model.
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Salesforce objects in a Form Data Model, connected with the OAuth 2.0 client credentials flow.
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Connects an Adaptive Form to Azure SQL Database through a JDBC data source.
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Microsoft Azure Blob Storage as a Form Data Model data store.
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Also known as USC
Moves in-process AEM Workflow data, which may contain sensitive personal data, to customer-managed storage such as Microsoft Azure instead of the AEM repository.
Last checked 2026-09-29
Also known as AEM Forms AEP connector
Builds forms from profile-enabled XDM schemas in Experience Platform and streams submissions into Experience Platform datasets to enrich Real-Time Customer Profiles.
Integrates with: Real-Time Customer Data Platform, Experience Platform
Last checked 2026-09-29
Also known as AEM Forms to Marketo Connector
Uses Marketo Engage as a form data source and sends submissions to Marketo as leads.
Integrates with: Marketo Engage
Last checked 2026-09-29
Also known as AEM Forms Adobe Workfront Fusion Connector
Starts Adobe Workfront Fusion scenarios when an Adaptive Form is submitted.
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Out-of-the-box connections to Microsoft cloud services used as submission targets.
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Stores submitted data, attachments and Document of Record in OneDrive.
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Stores submissions in an Azure Blob Storage container.
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Triggers Power Automate cloud flows with the submitted form data.
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What happens to form data on submission. Besides the actions below, submissions can go to the SharePoint, OneDrive, Azure Blob Storage, Power Automate, Workfront Fusion, Marketo Engage and Experience Platform connectors listed under Data integration.
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Posts data to a REST endpoint, with OAuth 2.0, Basic, API key or custom authentication and environment-specific endpoints.
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Emails the submitted data, attachments and Document of Record, optionally with an HTML email template.
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Writes submitted data to the data sources behind a Form Data Model.
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Starts a forms-centric AEM Workflow on the author tier with the data, attachments and Document of Record.
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Edge Delivery Services forms action that appends submissions to a Google Sheet or Excel workbook.
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Developer-built submit actions deployed as code, selectable by authors like the built-in ones.
Last checked 2026-09-29
Choice between a full-page redirect after submission or an in-page asynchronous submit with success and error handling.
Last checked 2026-09-29
Also known as AEM Forms Communications
Generation of personalized, brand-consistent documents such as statements, bills, policy documents, benefit notices and welcome kits, on demand or in scheduled batches, for print and digital channels.
Last checked 2026-09-29
Also known as AEM Forms Interactive Communications
Data-driven correspondence built from templates, reusable document fragments and data bindings, output as PDF, HTML, PCL, PostScript or ZPL.
Last checked 2026-09-29
Also known as IC Editor
Browser-based editor, generally available in the Cloud Service from release 2026.6, with a drag-and-drop component library, Form Data Model binding, rule editor, template locking, custom fonts, PDF preview, XDP editing, versioning, review annotations and locale settings.
Last checked 2026-09-29
Reusable templates and document fragments, such as headers, footers and disclaimers, shared across communications.
Last checked 2026-09-29
Also known as Agent UI
Runtime interface where customer-facing staff enter data, edit permitted text and generate a personalized communication in real time; runs on Author or Publish in the Cloud Service. AEM 6.5 calls it the Agent UI.
Last checked 2026-09-29
AEM 6.5 letter-based predecessor of Interactive Communications, with layouts, data dictionaries, document fragments and the Create Correspondence UI.
Last checked 2026-09-29
Also known as AEM Forms Communication APIs, Forms Communications APIs
Cloud Service REST APIs for document generation, manipulation, conversion, extraction, transformation and assurance, called synchronously or as batch jobs and authenticated with OAuth or JWT server-to-server credentials.
Last checked 2026-09-29
Also known as Output Service
Merge XDP or PDF templates with XML or JSON data to produce PDF, PDF/A, print streams (PCL, PostScript, ZPL) and AFP, and render XFA PDF forms with data.
Last checked 2026-09-29
Real-time API calls that return one generated document per request.
Last checked 2026-09-29
Batch configurations and runs that generate large volumes of documents from one template and many data files, reading from and writing to cloud storage.
Last checked 2026-09-29
Also known as Assembler Service
Combine, split and rearrange PDFs with DDX instructions, and convert to or validate PDF/A.
Last checked 2026-09-29
Convert PDF forms to XDP; HTML to PDF, PostScript to PDF, PDF to image, PDF to PostScript and transparency flattening are in the Early Adopter Program.
Last checked 2026-09-29
Read PDF properties, usage rights, metadata, security settings and form data (XML or JSON).
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Update PDF metadata and add, clear or remove signature fields.
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Also known as DocAssurance APIs
Apply usage rights (Reader Extensions), encrypt and decrypt, digitally sign and certify PDFs.
Last checked 2026-09-29
Also known as Submission PDF, DoR
PDF record of a submitted form for archiving and compliance, from an auto-generated or custom XDP template, including locale-specific templates and forms embedded in Sites pages. Generated by a separate DoR service in the Cloud Service.
Last checked 2026-09-29
Java and web-service document services in AEM 6.5 Forms: Forms, Output, Assembler, ConvertPDF, Barcoded Forms, DocAssurance (Reader Extensions, signatures, encryption), send to printer and, on JEE, PDF Generator. Some have no Cloud Service equivalent.
Last checked 2026-09-29
Folders that start a workflow, service or script when files land in them, used for bulk document processing on 6.5.
Last checked 2026-09-29
Also known as Forms-centric workflow on OSGi, AEM Forms workflows
AEM Workflow extensions for reviews, approvals and document processing on submitted forms, with tasks in AEM Inbox, workflow variables and out-of-office delegation.
Last checked 2026-09-29
Steps added to the AEM Workflow editor: Assign Task, Send Email, Generate Document of Record, Sign Document, Invoke Form Data Model Service, Invoke DDX, Convert to PDF/A, Generate Printed Output and Generate Non-Interactive PDF Output.
Last checked 2026-09-29
Reviewers and approvers work on assigned form tasks and applications from AEM Inbox, including out-of-office settings.
Last checked 2026-09-29
Signing of forms and documents through third-party and Adobe e-signature services.
Last checked 2026-09-29
Also known as Adobe Sign integration with AEM Forms
Sends Adaptive Forms and documents to Adobe Acrobat Sign (including Acrobat Sign Solutions for Government) for single or multi-signer signing, with signer roles, agreement expiration and a Sign Document workflow step. Acrobat Sign is a Document Cloud product.
Last checked 2026-09-29
Uses DocuSign to collect e-signatures on Adaptive Forms.
Last checked 2026-09-29
Hand-drawn signature captured in the form itself (Foundation Components and HTML5 forms).
Last checked 2026-09-29
Also known as AEM Forms Portal
Sites components that let users search and list published forms, save drafts, resume them on another device and see their submissions.
Last checked 2026-09-29
Measurement of form usage, conversion and billable transactions.
Last checked 2026-09-29
Also known as Forms analytics
Tracks Adaptive Form renditions, visitors, submissions, fill time, abandonment and field-level help use in Adobe Analytics, set up through Experience Cloud Setup Automation or tags, with an out-of-the-box report.
Integrates with: Analytics
Last checked 2026-09-29
Also known as Forms Usage Insights
Built-in dashboard of form submissions, document renditions, forms created and published, and fragment reuse over time. Early access.
Last checked 2026-09-29
Counts of billable forms-submitted and documents-rendered transactions per instance, the basis of AEM Forms licensing.
Last checked 2026-09-29
AI features for creating and improving forms and communications, in the forms editors and through the Brand Experience Agent in CX Enterprise Coworker.
Last checked 2026-09-29
Conversational AI panel in the Adaptive Forms Editor and Universal Editor that creates and edits forms, layouts, rules and submissions from natural language. Requires a Cloud Service production author environment with Core Components.
Last checked 2026-09-29
Turns AcroForms, XFA PDFs, flat PDFs, images, screenshots and photos of hand-drawn forms into Adaptive Forms.
Last checked 2026-09-29
Fields whose options the model fills from general knowledge, such as country, airport or industry-code lists.
Last checked 2026-09-29
Also known as Form Creation Job
Brand Experience Agent (Experience Production) skills in Coworker Chat that create Adaptive Forms from a prompt, brief, image or PDF, edit fields and layout, author rules, configure submission and embed forms in Edge Delivery Services pages, for both Core Components and Edge Delivery Services forms.
Integrates with: Brand Experience Agent, CX Enterprise Coworker
Last checked 2026-09-29
Brand Experience Agent job that drafts Interactive Communications from templates, PDFs or images and refines them by prompt in the Interactive Communication Editor. In alpha.
Integrates with: Brand Experience Agent
Last checked 2026-09-29
Agentic analysis of live forms that recommends navigation, placement, conversion and accessibility improvements and generates variations. Offered through early access.
Built on: Forms Optimization
Last checked 2026-09-29
Programmatic access to forms delivery, runtime and customization, besides the Communications APIs.
Last checked 2026-09-29
APIs for rendering forms, prefilling data, submitting and managing drafts, used by headless and custom front ends.
Last checked 2026-09-29
Client-side JavaScript library APIs for Adaptive Forms and server-side Java APIs for custom submit actions, services and workflow steps.
Last checked 2026-09-29